A clear path to your request
- Identify your account
Use your ZeroX username. You do not need a registered phone number or email.
- Email ZeroX support
Prepare a request below, or email support@zerox.chat directly from an address where we can reply.
- Verify and process
Support will need to verify account ownership before processing your request. Never send your password or verification codes.
What will be deleted?
- Your ZeroX account and profile information.
- Personal information linked to the account, such as your profile photo and any phone/email information you provided.
- Associated chat, media, call and notification data, where deletion is technically and legally possible.
Data we may retain
Some data may be retained for a limited period where required for legal compliance, security, fraud prevention, dispute resolution, backups or regulatory obligations. Retained data will be limited to what is necessary for those purposes.
How long does it take?
After verification, account deletion requests are usually processed within 7 to 30 days.
Prepare your deletion request
This form prepares an email to support@zerox.chat. It does not submit a request or delete your account automatically.
Your email app will open a draft. Review it and press Send there. If it does not open, email support@zerox.chat directly. These form details are not stored by this website.
In-app option
If you are logged in to ZeroX, you may also request account deletion from the app settings, if available.